Shipping

Usually ships within 1-2 business days

Business days are Monday through Friday, excluding holidays.

Please note that our shipping method does not indicate when items will arrive at their final destination—only when items are expected to be packed and ready to leave our business.

After you have placed your order, we will check our inventory and then send you an email containing your order summary and the dates we expect your merchandise to be packed and ready for shipment. Once your order is ready to leave our business,we will send you an email confirming that it is ready to ship.

The total time it will take to receive an item is determined by adding the time shown in your shipping message to the number of days your shipping method you have chosen will take.

Since we are not open on weekends, the time and day that you place your order may affect when your order is ready to ship. For example, an order placed Saturday afternoon may not ship until Monday morning.

Returns

It's easy to return an item if you're not satisfied.

We will issue a refund to your original form of payment for items returned within 14 days.

Items must be returned in their original condition.

Returns are accepted within 14 days of the date that you received your order.  Items can be mailed with the original packing slip to:

Freedom Force Communications
Returns Department
64 Broadway
Fargo, ND 58102

If you prefer, you may bring the item and your packing slip to the address above, located in downtown Fargo, again within 14 days of receipt.